Boost your mobile workforce
using next-generation field-service
mobile technology
Gain minute-by-minute visibility of employee field activity to maximize your workforce efficiency. Hormiga utilizes field-wisdom optimization and performance-boosting mobile tools, increasing productivity and elevating your bottom line.
Enhance your field workforce performance
and increase efficiency of each workday
with BrightWorker™ mobile app
Enhance your field workforce performance and increase efficiency of each workday with BrightWorker™ mobile app
The BrightWorker mobile app, a new standard in Field Service Management solutions, provides workers with effective innovative tools that maximize the productivity of every workday.
Designed for field employees, BrightWorker helps plan and carry out daily tasks effectively, proactively guiding workers through their busy day.
Equipped with dynamic timelines, forecasts, planners and real-time alerts, your employees will arrive promptly at their destinations, solve problems immediately, increasing first-time-fix-rates and enhancing customer satisfaction.
Start using automatic recognition of field activities, gaining an accurate picture of employee performance to maximize profitability.
A trailblazing approach to measuring performance, Granular Activity Recognition identifies automatically how, where and when each activity occurred, positioning you ahead of your competitors. Generating a minute-by-minute analysis report that shows when employees were traveling, working or idle, this unique activity-based solution provides authentic, detailed behavior patterns and performance rates. Managers can pinpoint high-performers to stimulate improvement, while also detecting wasted resources and faulty procedures, saving time and minimizing costs.
Leverage the field experience of your workforce to attain routing optimization, increasing productivity and cutting operational costs.
Hormiga’s unique optimization technology is the only solution truly suitable for service organizations that assign relatively few employees to each geographic zone, providing the highest ROI for this type of challenge. Field-wisdom, an untapped treasure of decisions made by your field workforce, has an immediate effect on efficiency and on your organization’s bottom line. When arranging the order of their daily tasks field employees consider various constraints of accessibility and customer availability – field knowledge that is incorporated automatically when the system calculates optimized daily routes. While other routing optimization solutions may produce the shortest route, nevertheless, without specific field-knowledge they cannot yield the optimal route.
 IF IT’S MEASURABLE, Transforming any invisible workplace into a transparent arena, Granular Activity Recognition generates a detailed analysis of work patterns and productivity rates of each worker. Managers can accurately evaluate performances and identify high-performers, while also detecting inefficiencies, thereby increasing profitability across the company. |
 HAPPY CUSTOMERS, Hormiga’s state-of-the-art mobile workforce tools help build professional workforce teams, by providing field workers with up-to-date information about each work order, product and customer. Arriving promptly at their destinations and solving problems quickly and accurately, employees increase first-time-fix-rates and reduce visit durations, enhancing customer satisfaction and loyalty. |
 HARNESS FIELD-WISDOM TO GROW Generating optimized daily routes powered by accumulated workforce knowledge, Hormiga optimizes workforce efficiency and reduces operational costs. Using optimized routes, real-time forecasts, and dynamic timelines, employees manage their busy schedules far more efficiently, thereby increasing productivity and cutting travel time and costs. |
 SHARE THE TREASURE OF Hormiga helps organizations to retain and harness a vast amount of collaborative professional knowledge, saving time and enhancing customer service. Insights and technical tips written by field personnel are added automatically to a perpetually-growing knowledge-base, heightening professional skills, while stimulating high performance among work teams who share an esprit de corps. |
REQUEST A DEMO | |
| Benefits | Schedule & Dispatch |
| Features | Service Excellence |
| BrightWorker™ | About |
| Field-Wisdom | Contact us |
| About us | Boosting Productivity Tools | More Features |
| What in there for me | Service Excellence | |
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