Mobile productivity
Field service
Features Performance accelerators

Field-Wisdom Routing

Discover the key
to effective routing

Hormiga Field-Wisdom Routing Optimization technology utilizes decisions of the entire field workforce to generate optimized routes, thereby reducing operational costs and delivering maximum productivity every day.

By aggregating the routes executed in each area, Hormiga incorporates nuggets of wisdom - the key optimization component containing varied field constraints used by workers for arranging route sequences. The calculated routes are far more optimized than those generated by the most intricate algorithm.

Retaining years of accrued field knowledge, Hormiga replicates decision patterns that help formulate best practices and save training resources, increasing the efficiency of the entire organization.

Wisdom of crowds

Hormiga’s field-wisdom optimization is based on the notion that decisions taken and the accumulated knowledge acquired by the entire workforce contain valuable information that should be kept and utilized to yield maximum efficiency and optimal results.

The underlying theory behind Hormiga’s innovative approach to field-wisdom optimization is the wisdom of crowds, by which a large group’s aggregated answers to questions involving issues that are measurable, are more accurate than the answers given by any individual within the group, even an expert.

A few workers per area

Companies that provide service to predefined geographic zones with many workers assigned to each zone, are faced with the daily challenge: whom to assign which WO? In such companies standard scheduling optimization could provide a suitable solution.

However, the majority of organizations worldwide assign only a few workers to each geographic zone, and for them the challenge is different: How to provide each employee with the optimal WO sequence, given field constraints that no algorithm can calculate? For these companies a standard scheduling optimization solution cannot solve the problem, and could even result in a negative ROI. Hormiga’s field-wisdom routing optimization technology ensures the highest ROI, uniquely suitable for these service organizations.


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